Discuss material selection, mixing ratios, application and site issues with the technical team to help resolve practical problems.
TECHNICAL SUPPORT PROCESS
Technical support runs through the selection, sampling, construction and acceptance processes, so that material performance can actually be implemented on the ground.
Service action:Technical engineers are aware of the target indicators of application scenes, construction humidity, substrate materials and fixation times, and yearning response, and textile structure.
Stage output:The initial material selection and formulation proposal is developed, specifying whether parameters such as viscosity, reaction speed, etc. need to be adjusted.
Service action:Samples are provided under the validation programme and are accompanied by laboratory test guidance.
Stage output:Guidance laboratory or small range substrate sample, validation of indicators such as touch-dry and hard-dry time, adhesion, flexability; • Continue to fine-tune and double-check the formula when the agreed requirements are not met.
Pollyaspartic polyurea is mostly a two-assembly reaction-formation system, with on-site hybrid construction having clear operational requirements. The manufacturer provides a paper-based bottom-up of the construction technology and harmonizes on-site standards.
Service action:Specialized technical engineers can be assigned to provide on-site guidance when priority engineering or construction teams first use customized materials.
Stage output:Oversight of first construction and sample segments to correct operational deviations in a timely manner; Large-scale construction is carried out after the construction team has mastered the process elements.
Service action:Upon completion of construction, assist the project in quality acceptance and inspection.
Stage output:This batch of products is certified, MSDS is provided, and third-party tests such as artificial climate ageing and environmental protection are provided in conjunction with project requirements.
Service action:Establishment of project files and organization of quarterly or semi-annual technical return visits based on project conditions.
Stage output:In the event of local wear and tear or repair needs at a later stage, targeted repair programmes and supporting materials are provided to help the coating system maintain long-term stable protection.